DEWA initiates pilot use of ChatGPT to enhance the capabilities of Rammas, its virtual employee
After launching it last February, and as part of its strategy to employ Artificial Intelligence (AI) technologies across all its operations and services, Dubai Electricity and Water Authority (DEWA) announced the pilot use of ChatGPT , since April 2023, on its website through Rammas, DEWA’s virtual employee, to enhance customer experience. “The wise leadership pays …